Privacy

1. Controller

2. Collection and processing of personal data

As part of the use of our website and for booking inquiries, we collect and process the following personal data:

Contact forms and booking requests

• Name and company:For identification and processing of your request
• Email address:For communication and sending offers
• Phone number:For queries and urgent matters
• Booking details:Vehicle data, travel dates, and connection requests

Website usage

• IP address:For the technical provision of the website
• Browser information:Browser type, version, operating system
• Access data:Date, time, pages accessed

3. Purpose of data processing

We use the collected data for the following purposes:

• Processing of booking requests:Offer creation, communication, contract processing
• Provision of the website:Technical functionality and security
• Customer Service:Answering inquiries and support
• Website Analytics:Improvement of website functionality (with consent only)

4. Google Analytics

With your consent, we use Google Analytics to analyze website usage:

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Processed data: Page views, duration of stay, device information (anonymized)
• Legal basis: Your consent according to Art. 6 para. 1 lit. a GDPR
• Objection: You can withdraw your consent at any time via the cookie settings.

5. Google Maps

We use Google Maps for the display of interactive maps and address search:

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Data Processed: IP address, location data, entered addresses
• Purpose: Display of port locations, address autocomplete in contact forms
• Legal Basis: Legitimate interest according to Art. 6 para. 1 lit. f GDPR

6. Firebase (Google Cloud)

Our website uses Firebase as backend infrastructure for data processing and storage:

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Services Used: Firebase App Hosting (website hosting), Firestore (database), Cloud Functions (server logic), Firebase Analytics
• Processed data: Contact inquiries, booking inquiries, website usage data
• Purpose: Website hosting, storage and processing of inquiries, technical website operation
• Legal basis: Legitimate interest according to Art. 6 para. 1 lit. f GDPR and fulfillment of contract according to lit. b
• Data location: Europe (Firebase region: europe-west3)

7. Legal basis

The processing is based on Art. 6 para. 1 GDPR:

• lit. b (Performance of contract): Processing of booking requests
• lit. f (Legitimate interest): Website operation and security
• lit. a (Consent): Google Analytics and Marketing (with consent only)

8. Data Sharing

We will only share your data with third parties in the following cases:

• With your explicit consent
• To fulfill legal obligations
• To processors for technical provision (Firebase/Google Cloud, Cloudflare, Google Maps)

9. Your rights

You have the following rights:

• Access: Information about stored data
• Correction: Correction of incorrect data
• Deletion: Under certain conditions
• Restriction: Object to processing
• Portability: Receive data in a structured format
• Complaint: To the competent data protection authority

10. Contact

For questions about data protection, please contact us:

Freight Ferry GmbH
booking@freight-ferry.de
+49 89 377 99 77 00