Privacy Policy

1. Controller

2. Collection and Processing of Personal Data

When using our website and making booking inquiries, we collect and process the following personal data:

Contact Forms and Booking Inquiries

• Name and Company:For identification and processing of your inquiry
• Email address:For communication and sending offers
• Phone number:For queries and urgent matters
• Booking Details:Vehicle data, Travel data and Connection preferences

Website Usage

• IP address:For the technical provision of the website
• Browser Information:Browser type, version, operating system
• Access Data:Date, Time, Pages accessed

3. Purpose of Data Processing

We use the collected data for the following purposes:

• Processing booking requests:Offer creation, communication, contract processing
• Provision of the website:Technical functionality and security
• Customer Service:Answering inquiries and providing support
• Website analysis:Improvement of website functionality (only with consent)

4. Google Analytics

With your consent, we use Google Analytics to analyze website usage:

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Processed Data: Page views, dwell time, device information (anonymized)
• Legal Basis: Your consent pursuant to Art. 6 Para. 1 lit. a GDPR
• Objection: You can revoke your consent at any time via the cookie settings

5. Google Maps

We use Google Maps for displaying interactive maps and address search:

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Processed data: IP address, location data, entered addresses
• Purpose: Display of port locations, address autocomplete in contact forms
• Legal basis: Legitimate interest according to Art. 6 (1) lit. f GDPR

6. Firebase (Google Cloud)

Our website uses Firebase as a backend infrastructure for data processing and storage:

• Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• Services used: Firebase App Hosting (website hosting), Firestore (database), Cloud Functions (server logic), Firebase Analytics
• Processed data: Contact inquiries, booking inquiries, website usage data
• Purpose: Website hosting, storage and processing of inquiries, technical website operation
• Legal basis: Legitimate interest pursuant to Art. 6 Para. 1 lit. f GDPR and contract fulfillment pursuant to lit. b
• Data location: Europe (Firebase region: europe-west3)

7. Legal Basis

Processing is carried out on the basis of Art. 6 (1) GDPR:

• lit. b (Contractual performance): Processing of booking inquiries
• lit. f (Legitimate interest): Website operation and security
• lit. a (Consent): Google Analytics and Marketing (only with consent)

8. Data Disclosure

We only share your data with third parties in the following cases:

• With your explicit consent
• To fulfill legal obligations
• To data processors for technical provision (Firebase/Google Cloud, Cloudflare, Google Maps)

9. Your Rights

You have the following rights:

• Access: Information about stored data
• Correction: Correction of inaccurate data
• Deletion: Under certain conditions
• Restriction: Object to processing
• Portability: Receive data in a structured format
• Complaint: To the competent data protection authority

10. Contact

For questions regarding data protection, please contact us:

Freight Ferry GmbH
booking@freight-ferry.de
+49 89 377 99 77 00